Responsible gambling

Spinpolo Casino takes responsible gaming seriously and provides various tools to help players manage their risk.

Deposit Limits

Players can set daily, weekly, or monthly deposit limits via the account's responsible-gaming section or through customer support. Decreasing limits apply immediately, while increases are subject to a cooling-off period.

Loss Limits

Spinpolo also offers loss limits, which allow players to restrict the amount they can lose within a specified timeframe.

Session Reminders (Reality Checks)

Players can set session reminders, which will display warnings about the time spent playing and potential losses at regular intervals.

Temporary Time-Outs (Cooling-Off Periods)

Temporary time-outs are available for 24 hours to 30 days. During this period, players will not be able to log in or access their accounts.

Longer-Term Self-Exclusion

Players can opt for a longer-term self-exclusion, blocking log-ins and marketing communications for an extended period.

Links to Support Organizations

Spinpolo aligns with European good practice by signposting external help resources. For UK-facing information, this typically includes organizations such as GamCare, BeGambleAware, Gambler's Anonymous, and Gambling Therapy, which offer counseling, advice, and self-help tools.

Please note that while Spinpolo provides these responsible gaming features, it is not a substitute for professional help or support from recognized organizations. Players who feel they have a problem with gambling should reach out to one of the listed resources for guidance and assistance.